Terms of service

Effective Date: May 22, 2025
Contact Email: hello.akiaza@gmail.com
Business Name: Akiaza
Jurisdiction: United Arab Emirates & Kingdom of Saudi Arabia

Welcome to Akiaza. By using our website, mobile platform, or any related services (collectively referred to as the “Services”), you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By accessing or using any part of the Akiaza platform, you agree to comply with these Terms. If you do not agree with any portion, please discontinue use immediately. Continued use of our Services indicates your full acceptance.

2. Use of the Website

You agree to use Akiaza’s Services solely for lawful purposes and in compliance with all applicable laws and regulations in the UAE and KSA.

Prohibited actions include:

  • Misusing the site or disrupting normal operations

  • Attempting unauthorized access to data or systems

  • Impersonating others or submitting false information

Violation of these rules may result in restricted access or permanent account termination.

3. Product Descriptions & Pricing

We strive to provide accurate, up-to-date descriptions of all luxury timepieces featured on Akiaza. However, typographical or factual errors may occasionally occur.

  • Prices are subject to change without notice

  • We reserve the right to correct any errors, omissions, or inaccuracies

  • Images are for illustrative purposes and may differ slightly from actual products

4. Orders & Payments

Order Acceptance:
All orders are subject to review and confirmation. We reserve the right to cancel orders for reasons including but not limited to: pricing errors, inventory issues, or suspected fraudulent activity.

Payments:
We accept secure payments via trusted payment gateways (Visa, Mastercard, Apple Pay, local providers, etc.). Full payment is required at checkout.

5. Shipping & Delivery

We offer free tracked shipping across the UAE and Saudi Arabia.

  • Processing Time: 1–2 business days

  • Delivery Estimate: 2–5 business days after dispatch

  • Tracking: Provided via email upon dispatch

We are not responsible for delays due to incorrect addresses, courier issues, or force majeure events (e.g. weather, customs, or unrest).

6. Returns & Refunds

All returns and exchanges are governed by our Return & Refund Policy, available on our website.
Please refer to that document for eligibility, instructions, and refund timelines.

7. Intellectual Property

All content on this site—including but not limited to product images, logos, designs, and written materials—is the exclusive intellectual property of Akiaza or our licensed partners.

You may not reproduce, distribute, or republish any material from our site without written permission.

8. Limitation of Liability

To the extent permitted by UAE and KSA law, Akiaza shall not be liable for:

  • Any indirect or consequential losses or damages

  • Delays or failures due to circumstances beyond our control

  • Losses arising from misuse of our Services or products

9. Indemnification

You agree to indemnify and hold harmless Akiaza, its affiliates, and team from any claims, damages, or legal disputes arising from your use of our Services or violation of these Terms.

10. Updates to These Terms

We may update these Terms of Service as needed to reflect changes in legal requirements or business operations. All updates will be posted on this page with a revised effective date.

Continued use of Akiaza after such changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the applicable laws of the United Arab Emirates and Kingdom of Saudi Arabia. Any legal disputes shall fall under the exclusive jurisdiction of the courts in your respective country of residence.

12. Contact Us

If you have any questions or concerns regarding these Terms:

📧 Email: hello.akiaza@gmail.com
🌍 Akiaza – Luxury Timepieces
📍 Serving UAE & KSA

Thank you for choosing Akiaza — where timeless elegance meets trust, service, and reliability.